Serving Dubai
Property Management Software in Dubai
Managing property in Dubai means running a small business for each owner: contracts that renew on time, rent collected in cheques or transfers, service charges paid, maintenance fixed quickly and statements sent every month. Spreadsheets break when a company manages more than a few buildings. Crafts Software builds and customizes property management systems for Dubai landlords, owners associations and managing agents.
What the system manages
- Properties and units: buildings, floors, units, area, type, owner and status (vacant, let, under maintenance).
- Tenancy contracts: parties, dates, rent schedule, deposit and Ejari reference, with renewal reminders 90 and 60 days ahead.
- Rent collection: cheques with bank, number and date, bank transfers and online payments, with ageing of arrears.
- Service charges: budget by building, invoices per unit and tracking of payments, in line with how your owners association or developer manages them.
- Maintenance: tenant requests by phone, WhatsApp or portal, assigned to technicians with photos, cost and sign-off.
- Owner statements: rent in, expenses out, management fee and net payout, by month.
- Documents: contracts, passports, Emirates IDs, title deeds and inspection reports stored per tenant or unit.
Dubai specifics
| Item | How the software helps |
|---|---|
| Ejari registration | Stores the registration number and expiry against each contract and alerts you before renewal |
| Post-dated cheques | Calendar of cheque dates, deposit batches, bounced cheque handling and replacement |
| Rent increase rules | Records the basis for any change and the notice given; check the current rules with the authority or your adviser |
| Service charge portal | Keeps your own records in step with owner and developer statements |
| VAT | Commercial rent and some services carry 5% VAT while residential rent is treated differently; invoice types are set per contract |
Portals for tenants and owners
Tenants log requests, see payments due and download receipts. Owners log in to view statements, occupancy and maintenance costs, so they stop calling the office. Notifications go by email or WhatsApp in English and Arabic. See WhatsApp business solutions.
Connected to sales and accounts
If you also broker sales or lettings, connect to our real estate CRM. Invoices and payments feed accounting through ERP.
A month in the life
On the first, the system lists cheques and transfers due this month. By the tenth it shows who has paid and who has not, and sends polite reminders. Maintenance requests arrive all month and are closed with photos and costs. At month end it produces owner statements, which can be reviewed and sent in one batch. Renewals due in 90 days are listed so that offers can go out in good time. The manager spends time on tenants and owners, not on assembling spreadsheets.
Frequently asked questions
Can the system handle hundreds of units?
Yes. It is built for portfolios from a few units to thousands, with filters by building and owner.
Can it create Ejari-ready contract details?
It stores the data and document copies you need for registration, and alerts you on dates. Registration itself happens through the official channels.
Can owners see only their own units?
Yes. Access is restricted by owner, tenant and role.
Ready to organise your portfolio? Tell us how many units and buildings you manage.
Last updated November 1, 2026
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