Across the UAE
Crafts Property OS: Property Management ERP for UAE Landlords with Ejari, Rent Cheques and Owner Statements
A landlord in the UAE collects rent in a particular way: a lease registered under an Ejari number, a payment plan of several cheques, deposits held and returned, and owners who want a clear statement every month. Keeping that in a spreadsheet works until the portfolio doubles. Crafts Property OS runs the portfolio end to end, from a vacant unit to the owner payout and the books. Crafts Software installs it and imports your properties, tenants and running leases.
Portfolio, units and owners
Properties and units carry type, usage, location, Makani and utility account details, with live occupancy and vacancy. Owners are linked to their units with management agreements, fees and payout frequency. A manager sees only the properties of their own branch.
Leasing
- Tenant: individuals or companies, with Emirates ID and passport details stored encrypted.
- Lease: contract dates, Ejari number, rent and payment plan, approved before activation.
- Schedule: the rent schedule builds itself from the payment plan, and invoices are issued from it.
- Renewal or termination: handled in the same record, so the history stays together.
Collection
| Item | How it is tracked |
|---|---|
| Rent invoices | Issued from the schedule with the VAT treatment for residential or commercial rent |
| Post-dated cheques | From receipt to deposit, clearing or return, with returned-cheque fees |
| Security deposits | Held, deducted for damage and refunded, each step recorded |
| Overdue rent | Follow-up list and reminders by age |
The same collection habits are in our guide to rent schedules, cheques and deposits. VAT on rent depends on the property use, so your adviser should confirm the treatment.
Owners, maintenance and the tenant portal
- Owner statements: rent collected, expenses and management fees, with owner funds kept separate in the books.
- Maintenance: work orders from staff or tenants with response and resolution SLAs, vendors, quotes, vendor bills and approval levels.
- Tenant portal: tenants see their lease, invoices and payment instructions and raise maintenance requests online.
- Accounting: double-entry underneath every transaction, with reconciliation checks and an API for BI tools.
For custom builds and the wider picture, see property management software in Dubai.
Frequently asked questions
Can we import running leases?
Yes. The import centre brings in owners, properties, units, tenants, leases and opening balances.
Does it register Ejari for us?
It stores and tracks the Ejari number. Registration itself is done through the official channels.
Can tenants pay online?
The portal shows payment instructions. Online payment connections can be added as a custom feature.
See the product page or send us your portfolio details.
Last updated November 3, 2026
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