CRM Softwarev1.0.0Updated Nov 2026
Crafts Property OS — UAE Property Management ERP for Leasing, Rent Collection, Owners & Maintenance
Crafts Property OS is a UAE property management ERP for landlords and property management companies: properties and units, leases with Ejari, rent schedules and VAT-ready invoices, post-dated cheques, security deposits, owner statements, maintenance work orders with SLA, a tenant portal and accounting — in English and Arabic.
Description
Crafts Property OS runs a UAE property portfolio end to end — from the first enquiry on a vacant unit, through the lease, rent schedule and cheques, to maintenance, owner payouts and the books — in one connected system.
Portfolio. Properties and units with type, usage, location, Makani and utility accounts, live occupancy and vacancy, and owners with management agreements, fees and payout frequency.
Leasing. Tenants (individuals and companies) with identity details stored encrypted, leases with Ejari numbers, approval before activation, renewals and terminations, and a rent schedule built automatically from the payment plan.
Billing and collection. Rent invoices issued from the schedule, VAT treatment per residential or commercial rent, credit notes, receipts, post-dated cheques tracked from receipt to deposit, clearing or return, returned-cheque fees, security deposits and overdue follow-up.
Owners. Owner statements and settlements showing rent collected, expenses and management fees, with owner funds kept separate in the books.
Maintenance. Work orders from staff or tenants, response and resolution SLA by priority, vendors, quotes and vendor bills with spending approval levels.
Tenant portal. Tenants see their lease, invoices and payment instructions and raise maintenance requests online.
Accounting and control. Double-entry accounting underneath every transaction, reconciliation checks, branch-based access so each manager sees only their properties, an approval inbox, automation, exports, an import centre for go-live and an API for BI tools.
We install it on your server, import your owners, properties, units, tenants, running leases and opening balances, and train your team.
Portfolio. Properties and units with type, usage, location, Makani and utility accounts, live occupancy and vacancy, and owners with management agreements, fees and payout frequency.
Leasing. Tenants (individuals and companies) with identity details stored encrypted, leases with Ejari numbers, approval before activation, renewals and terminations, and a rent schedule built automatically from the payment plan.
Billing and collection. Rent invoices issued from the schedule, VAT treatment per residential or commercial rent, credit notes, receipts, post-dated cheques tracked from receipt to deposit, clearing or return, returned-cheque fees, security deposits and overdue follow-up.
Owners. Owner statements and settlements showing rent collected, expenses and management fees, with owner funds kept separate in the books.
Maintenance. Work orders from staff or tenants, response and resolution SLA by priority, vendors, quotes and vendor bills with spending approval levels.
Tenant portal. Tenants see their lease, invoices and payment instructions and raise maintenance requests online.
Accounting and control. Double-entry accounting underneath every transaction, reconciliation checks, branch-based access so each manager sees only their properties, an approval inbox, automation, exports, an import centre for go-live and an API for BI tools.
We install it on your server, import your owners, properties, units, tenants, running leases and opening balances, and train your team.
Key features
- Properties and units with live occupancy
- Owners with management agreements and fees
- Tenants with encrypted Emirates ID and passport details
- Leases with Ejari numbers
- Lease approval, renewal and termination
- Automatic rent schedules from the payment plan
- Rent invoices issued from the schedule
- VAT treatment for residential and commercial rent
- Credit notes and receipts
- Post-dated cheque tracking from receipt to clearing or return
- Returned-cheque fees
- Security deposits held, deducted and refunded
- Overdue invoice follow-up and reminders
- Owner statements and settlements
- Maintenance work orders with response and resolution SLA
- Vendors, quotes and vendor bills
- Spending approval levels
- Tenant portal for invoices and maintenance requests
- Double-entry accounting and trial balance
- Reconciliation checks
- Branch-based access for managers and teams
- Approval inbox
- Import centre for owners, properties, units, tenants, leases and opening balances
- Background exports to CSV
- REST API for BI and other systems
- English and Arabic interface
Watch the demo
Requirements and technology
We confirm hosting and device requirements with you during the demo, and install the system for you.
Built with
PHP 8.2+MySQL 8 / MariaDB 10.6+JavaScriptHTML5CSS3REST APIno frameworkno Composer or Node on the serverEnglish & Arabic (RTL)
Implementation included
- Installation included
- Support provided until the product is fully installed and running
- Customization available on request
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