POS Software in the UAE

A point of sale (POS) system is where a retail or restaurant business meets its customers and its tax obligations at the same moment. It must be fast at the counter, accurate on VAT, and honest about stock. Crafts Software provides POS software for UAE shops, supermarkets, cafes and restaurants, with customization to match your products, pricing and reports.

Features that matter at the till

Barcode and quick billing with item search, weighing-scale items and multiple payment methods in one sale.
VAT-compliant receipts showing the business name, tax registration number where required, VAT amount and totals in AED, in English and Arabic.
Stock control with reorder levels, batch and expiry for food and pharmacy items, transfers between branches and stock counts.
Offline mode so sales continue when the internet drops and sync later.
Staff controls for discounts, voids, refunds and cash drawer closing, with a log for every change.
Customers and loyalty with points, offers and a purchase history.

Retail and restaurant differences

Retail needs fast scanning, price lists and supplier purchasing. Restaurants and cafes need tables, kitchen order printing, modifiers, split bills, delivery orders and recipe-level stock. We tailor the screens so staff are not clicking through features they do not use. See our POS and retail software guide for the UAE and the restaurant and cafe software page.

Connected to the rest of the business

A POS is more useful when sales, stock and money flow into accounting or ERP, and when your online store shares the same stock. We connect POS to e-commerce, accounting and ERP. Browse ready-made systems in the software marketplace, such as supermarket and grocery billing, and ask us to adapt one.

Choosing hardware

Software is only half of a till. Choose a receipt printer that supports Arabic printing, a barcode scanner that reads the labels you use, a cash drawer that opens on cash sales only, and a screen sized for the counter. For restaurants add kitchen printers or screens. Keep a spare printer roll and a backup plan for network trouble. We confirm compatibility before you buy, so there are no surprises on opening day.

Frequently asked questions

Does the POS work on a tablet or only on a PC?

It runs in a browser, so it works on PCs, tablets and touch screens. Receipt printers, scanners and cash drawers are supported according to the hardware you choose.

Can we run several branches from one account?

Yes. Each branch has its own sales and stock, and head office sees combined reports.

Can you migrate our product list?

Yes. We import items, prices, barcodes and opening stock from spreadsheets.

Opening a shop or changing system? Tell us your products and branches.