Across the UAE
Manpower Supply and Recruitment Agency Software in the UAE
A manpower supply company in the UAE sells the same thing every day: reliable people, at the right time, with the right papers. That makes the business a chain of small handoffs. A client sends a job order, a coordinator finds candidates, an officer processes visas and medicals, a driver takes workers to site, a supervisor approves hours, accounts bills the client and pays the workers. Each handoff that lives in a chat group or a personal spreadsheet is a place where margin and reputation leak. Crafts Software builds and customizes systems that keep the whole chain in one record.
From job order to placement
- Client job orders: role, number of people, start date, site, rate, shift pattern and special requirements, each with an owner and a due date.
- Candidate database: profiles with skills, experience, nationality, languages, expected salary, documents and status, searchable in seconds. CVs are stored once and linked to every order they are shortlisted for.
- Shortlists and interviews: schedule interviews, record feedback, send the client a clean shortlist.
- Offers and contracts: templates for offer letters and contracts, with approval and e-signature where your process allows it.
- Deployment: arrival, accommodation, transport and site assignment, tracked per worker.
Visas, medicals and documents
| Item | What the system tracks |
|---|---|
| Visa and entry permit process | Stage, application number, dates and who is responsible |
| Medical and Emirates ID steps | Appointments, results and follow-ups |
| Passport, visa and labour documents | Scans and expiry dates, with reminders 90, 60 and 30 days ahead |
| Insurance | Policy numbers, validity and renewals |
| Clearance and exit | Checklist of dues, assets returned and final settlement |
Labour rules and approval steps are set by the authorities, including the Ministry of Human Resources and Emiratisation, and change over time. We configure the stages and checklists to your current process rather than assuming it. See document expiry tracking and Emiratisation and MOHRE compliance tracking.
Timesheets, billing and payroll
- Timesheets from site supervisors on a phone, approved by the client where required.
- Client billing per worker, per hour or per month, with overtime, rate cards by role and 5% VAT shown correctly. Invoice generation from approved hours removes the biggest source of disputes.
- Payroll for supplied staff, with deductions, advances and a salary file in the format your bank or exchange house accepts. See HR and payroll software and the WPS payroll guide.
- Margin per client and per worker: revenue, wages, accommodation, transport and visa costs in one view.
Client and worker portals
Clients log in to request people, approve timesheets and download invoices. Workers see their schedule, payslips and document status on their phones. A simple WhatsApp notification for shift changes avoids many phone calls, using consent and approved templates. See business portals.
Frequently asked questions
Can we import our current candidate lists?
Yes. We import from spreadsheets, clean duplicates by passport or phone number and attach documents where scans exist.
Can the system work in several languages?
Screens and documents can be in English and Arabic, and worker-facing messages can be prepared in other languages you need.
Is worker data kept private?
Access is role-based, each view of a passport or ID is logged, and data can be hosted where you choose. See data protection for software buyers.
Next step: tell us how many workers you supply and where the process slows.
Last updated November 3, 2026
Your Business Has a Workflow. We Can Turn It Into Software.
Tell us what you need to manage, automate or improve. We'll help shape it into the right digital system.