Across the UAE
Cleaning, Pest Control and Technical Services Company Software in the UAE
Cleaning, pest control and technical service companies are run by schedules. A villa that needs a monthly treatment, an office that needs daily cleaning, a kitchen that needs a quarterly visit before an inspection. The money is in repeatable contracts, and the risk is a missed visit, an unsigned job sheet or a renewal nobody chased. Crafts Software builds field service software that turns contracts into a daily plan and a clean invoice.
Contracts that generate their own visits
- Customer and site records: several sites per customer, access notes, contact persons and the services bought for each.
- Recurring schedules: daily, weekly, monthly or custom patterns that create visits automatically, with the next 30 days always visible.
- One-time jobs: deep cleaning, move-out cleaning or an emergency treatment, quoted and booked from the same screen.
- Renewals: contracts nearing expiry appear in a list with value and last visit result, so the team renews before the customer drifts away.
Dispatch and the technician's phone
| Moment | What the technician or supervisor does |
|---|---|
| Morning | Sees the day's jobs in route order with address, map link and notes |
| On site | Records start and finish, completes a checklist and attaches before and after photos |
| Treatment details | Logs the product used and quantity, so stock and service records stay accurate |
| Completion | Collects the customer's signature on the screen and sends the report by message |
| Follow-up | Missed access or repeat issues create a follow-up task, not a forgotten note |
Where a job is missed, the supervisor sees it the same day. Customer complaints link back to the visit, the technician and the photos.
Materials, teams and billing
Chemicals and cleaning materials are issued to teams and vehicles, with usage per job and low-stock alerts, which protects both safety records and cost. Staff documents, uniform issues and shift rosters are held in HR and payroll, and field overtime flows to payroll after supervisor approval. Monthly contract invoices are generated in a batch, each with the visit list attached, and unpaid accounts follow the routine in credit control and collections. For building-wide services see facilities management software.
Frequently asked questions
Can customers request a visit themselves?
Yes. A customer page or WhatsApp request can create a job in the schedule, subject to your approval.
Does it work in areas with weak signal?
The technician view can hold the day's jobs and sync results when the connection returns.
Can we produce reports for inspections and audits?
Yes. A service history per site, with dates, products and photos, can be printed or sent as a PDF.
Start with a short project brief or browse all services across the UAE.
Last updated November 3, 2026
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