Healthcare Softwarev1.1.0Updated Nov 2026
Crafts Optical OS UAE - Optical Shop Software with Prescriptions, Lens Orders, POS, Lab Board and VAT Accounting
Prescriptions, lens orders, point of sale, lab board and VAT accounting in one optical shop system.
Description
Patients and prescriptions. A prescription is drafted by the optician and finalised by the optometrist. An amendment creates a new version instead of overwriting the old one. Transposition is calculated automatically, a printable Rx card is produced, and family members can be linked. Contact consent is stored with its date, and every opening of a record is logged for managers.
Eye-test recalls. Due lists show who is ready for a new test: 24 months for spectacles and 12 months for contact lenses by default. Marketing consent is respected.
Optical orders. A guided four-step order takes the patient and prescription, the frame and lenses, the measurements and the payment. Lens checks block mistakes such as a progressive lens without an ADD, a power outside the lens range or conflicting options.
Catalogue, stock and counter. A lens catalogue and a frames and stock catalogue feed the point of sale. Gift vouchers and store credit are supported, and appointments and repairs are tracked.
Lab board. Workshop jobs are tracked on a board from order to ready.
Purchasing and insurance. Purchase orders are printed or emailed to suppliers. Insurance claims are tracked in the system and submitted manually.
Reports and accounting. Reports and an owner briefing show how the shop is doing, and accounting with UAE VAT is built in, with the TRN held on the company profile.
Screens are mobile-friendly. Version 1.1.0 runs on shared hosting (upload the zip to public_html), and a VPS or cloud server is recommended for larger chains. We show it in a demo, then customise it for your shop. We install it, set up your catalogue and users, and train your team. Prices are not listed: we send a proposal after discovery. Contact info@craftssoftware.com or WhatsApp +971 54 148 5083.
Key features
- Patient records and prescriptions
- Prescription drafted by optician and finalised by optometrist
- Amendments create a new prescription version
- Automatic transposition
- Printable Rx card
- Family links between patients
- Contact consent stored with date
- Every record opening logged for managers
- Eye-test recall lists (24 months spectacles, 12 months contact lenses by default)
- Recalls respect marketing consent
- Guided four-step optical order (patient and Rx, frame and lenses, measurements, payment)
- Lens checks for progressive without ADD, power outside lens range and conflicting options
- Lens catalogue
- Frames and stock catalogue
- Point of sale
- Lab board for workshop job tracking
- Purchase orders printed or emailed to suppliers
- Gift vouchers and store credit
- Appointments and repairs
- Insurance claims tracked in the system (manual submission)
- Reports and owner briefing
- Accounting and UAE VAT with TRN on the company profile
- Mobile-friendly screens
- Shared-hosting ready, VPS or cloud for larger chains
Ideal for
- Independent opticians and optical shops in the UAE
- Optical chains with several branches and a central lab
- Shops that combine eye tests, frames, lenses, contact lenses and repairs
- Owners who want stock, sales and VAT accounting in the same system
Problems it solves
- Prescriptions on paper cards that get lost or overwritten
- Lens order mistakes that are found only when the glasses come back
- No clear view of jobs in the workshop
- Eye-test recalls that depend on memory
- Stock, counter sales and VAT kept in separate tools
Watch the demo
Modules
Patients and prescriptions
Draft and finalise Rx, versions, transposition, Rx card, family links and consent
Recalls
Due lists for eye tests that respect marketing consent
Optical orders
Guided four-step order with lens checks
Catalogue and stock
Lens catalogue, frames and stock
Point of sale
Counter sales, gift vouchers and store credit
Lab board
Workshop job tracking
Purchasing
Purchase orders printed or emailed to suppliers
Insurance
Claims tracked in the system, submitted manually
Accounting
UAE VAT with TRN on the company profile
Reports
Reports and owner briefing
Workflow
- Optician drafts the prescription and the optometrist finalises it
- Guided order: patient and Rx, frame and lenses, measurements, payment
- Lens checks stop an invalid combination before the order is placed
- Order moves across the lab board until it is ready for collection
- Recall list prompts patients who are due for a new eye test
Automation
- Automatic transposition of prescriptions
- Lens checks that block errors before an order is saved
- Recall due lists calculated from the last eye test
Reports and analytics
- Reports and owner briefing
- Recall due lists
- Record-opening log for managers
Integrations
- Purchase orders printed or emailed to suppliers
- Insurance claims tracked in the system (manual submission)
Deployment
Version 1.1.0 is shared-hosting ready: upload the zip to public_html. A VPS or cloud server is recommended for larger chains. Our team installs Crafts Optical OS, sets up your company profile with TRN, catalogue, users and roles, and trains your staff. Source code and documentation are handed over and there is no per-user licence.
Customization
We demonstrate the system first and then customise it for your shop: catalogue, forms, roles, reports and integrations. Contact info@craftssoftware.com or WhatsApp +971 54 148 5083.
Requirements and technology
- PHP and MySQL or MariaDB
- Shared hosting (upload zip to public_html) or VPS / cloud for larger chains
- A modern browser on desktop, tablet or phone
Built with
PHPMySQL / MariaDBJavaScriptHTML5CSS3no frameworkshared hosting or VPS
Implementation included
- Installation included
- Support provided until the product is fully installed and running
- Customization available on request
Frequently asked questions
Who can edit and finalise a prescription?
The optician drafts it and the optometrist finalises it. Any later change creates a new version, so earlier prescriptions are kept.
How does the system prevent lens order mistakes?
The guided order runs lens checks. It blocks a progressive lens without an ADD, a power outside the lens range and conflicting options.
Are eye-test recalls included?
Yes. Due lists use 24 months for spectacles and 12 months for contact lenses by default, and they respect the patient's marketing consent.
Does it support UAE VAT?
Yes. Accounting with UAE VAT is built in and the TRN is held on the company profile.
Can insurance claims be handled?
Claims are tracked in the system and submitted manually.
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