Markaz - Saudi Arabia’s Complete ERP for Business Setup & Visa Service Providers

Markaz is a powerful all-in-one ERP built for companies in Saudi Arabia that provide business setup, company formation, visa, PRO, government, corporate, and related professional services. Markaz brings your entire business operation into one centralized platform. Manage leads, customers, services, applications, documents, employees, tasks, quotations, invoices, payments, renewals, follow-ups, communication, and reporting from a single system. Manage the complete customer journey from lead generation and sales to service delivery, completion, invoicing, and renewal. Create service requests, assign tasks to employees, track application progress, manage required documents, monitor deadlines, and keep customers updated automatically. Markaz is designed for business setup and service providers offering company formation, commercial registration, licensing, visa and immigration services, PRO services, government services, document processing, employee services, corporate services, renewals, compliance-related services, and other business support services. With workflow automation, automated reminders, task management, document management, customer management, invoicing, payment tracking, renewal alerts, notifications, and customer portal capabilities, Markaz helps reduce manual work and improve operational efficiency. CRM and Lead Management Manage leads, prospects, enquiries, follow-ups, sales activities, customer conversion, and assigned employees from one centralized CRM. Client Management Maintain complete customer profiles including company information, contacts, service history, documents, applications, invoices, payments, tasks, notes, communication, and renewals. Business Setup Management Manage business setup and company formation services with structured workflows, required documents, employee assignments, application stages, deadlines, and service status. Visa and Immigration Management Manage visa applications, applicants, documents, processing stages, expiry dates, renewals, service fees, assignments, and customer updates. PRO and Government Services Create and manage government and PRO service requests, assign employees, track processing stages, manage documents, monitor deadlines, and maintain complete service history. Document Management Store and organize customer, company, application, license, certificate, contract, and other important documents with easy access and expiry tracking. Task and Workflow Management Automate repetitive processes with service workflows, task assignments, due dates, reminders, status changes, approvals, and employee responsibilities. Quotation and Invoicing Create professional quotations and invoices, track payments, outstanding balances, receipts, service charges, and customer accounts. Renewal Management Track upcoming visa, license, company, document, and recurring service renewals with automated reminders and follow-ups. Customer Portal Provide customers with a professional portal where they can view service status, applications, documents, invoices, payments, requests, and updates. Notifications and Communication Keep customers and employees informed with automated notifications for application updates, pending documents, payments, tasks, renewals, expiry dates, and completed services. Employee Management Manage employees, departments, roles, responsibilities, assigned services, tasks, workload, and activities. Reports and Dashboard Get real-time visibility into customers, leads, applications, pending services, completed services, renewals, revenue, payments, outstanding invoices, employee workload, and overall business performance. Markaz is not just a CRM or accounting system. It is a complete business management ERP designed around the real workflows of Saudi business setup, visa, PRO, government, and professional service companies. Replace spreadsheets, disconnected systems, manual follow-ups, paper files, and scattered communication with one connected platform. Markaz helps your company capture leads, convert customers, process services, manage applications, automate workflows, organize documents, collect payments, track renewals, and deliver a better customer experience — all from one ERP. Markaz — One Platform. Complete Operations. Total Business Control. Powered by Crafts Software.

Installation will be provided within 48 hours after receiving the required server access and setup details. Installation includes system setup, database configuration, initial configuration, admin account setup, basic module configuration, testing, and installation guidance. Documentation covers system installation, configuration, user management, modules, workflows, and general system usage. Installation time: Within 48 hours Support is provided to help you successfully install and start using Markaz ERP.